ABOUT US

With Pet Pals Heaven, no one pet-parents alone.

We’re here to stick by your side through the highs, lows and in-betweens of pet parenthood, with everything you and your pet need for a happy and healthy life. At Pet Pals Heaven, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

 

Our customers always come first 

Real pet experts are here for you 24/7—we’re just a call, chat, email or social media message away. We’ll help you find everything your pet will love at prices you’ll love.

Plus, we have a 100% Satisfaction Guaranteed Policy on every order. So, if your picky feline isn’t loving their new bed, you can return it or replace it. Making your pet happy has never been easier.

Pets are what get us out of bed every day (literally)

At Pet Pals Heaven, pets are the center of our universe. We wake up excited to find ways to make them happy and to make pet parenting easier for you.

We create products they’ll love, find and offer trusted brands you’ll feel good about and deliver it all right to your door. That means less time at the store and more time giving belly rubs.

Happy customers are always our #1 priority, and to us that includes you and your pet. Pets are family and when you shop with Pet Pals Heaven, you become a part of ours.

At Pet Pals Heaven, love and ethical care thrive. We unite pet lovers with diverse pets and premium products. Our welcoming community shares stories and advice, creating a haven of happiness for pets and their devoted families.

At Pet Pals Heaven, our mission is to unite pet lovers with well-cared-for pets and premium products, fostering a loving and supportive community. We strive to create a paradise for every furry friend and their adoring families through love, care, and ethical practices. 

Love, compassion, and ethical care define Pet Pals Heaven's values. We prioritize creating a nurturing environment for pets and their families. Our commitment to fostering happiness and building a vibrant community is at the heart of everything we do. 

At Pet Pals Heaven, we are proud advocates of Environmental, Social, and Governance (ESG) principles. Our commitment to ESG goes beyond just being an online pet shop – it's a way of life for us.


ENVIRONMENTAL: We take steps to minimize our carbon pawprint by using eco-friendly packaging, supporting sustainable pet product brands, and promoting pet adoption to reduce overpopulation.


SOCIAL: Our vibrant pet-loving community is a safe space for pet parents to connect, share stories, and seek advice. We actively support animal welfare organizations and donate a portion of proceeds to their causes.


GOVERNANCE: Ethical treatment of pets is our utmost priority. We work with responsible breeders and rescue organizations to ensure the well-being of every pet that finds a home through our platform.


By embracing ESG values, we create a haven for pets and pet parents alike. Together, let's make a positive impact on the world, one wagging tail at a time. 🐾❤️🌿 #PetPalsHeaven #ESGChampions #PetLoversParadise #EthicalImpact